Refund policy

Return & Refund Policy

1. Damaged or Defective Items

If you receive a damaged or non-working item, please notify us within 3 days of delivery. Send a WhatsApp message to 078 380 7047 with your order details and clear photo/video proof of the issue.

2. Replacement & Refund Process

Once you ship the product back to our designated address, we will verify the item and either send you a brand-new replacement or issue a full refund for your order.

3. Conditions for Return

• The item must be unused, in the same condition that you received it, and must include all original packaging and accessories.

• Returns or cancellations are not accepted for a change of mind after the order has been dispatched.

4. Contact Us

For any return requests, tracking inquiries, or order support, please contact our team via WhatsApp at 0783807047.